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The Detox and Treatment Helpline respects the privacy of your information.


This Privacy Policy is designed to assist you in understanding how we collect, use, and safeguard the information you provide to us in using our websites (the “Sites”) and the services provided through our Sites (the “Services”).

From time to time, we may change this Privacy Policy. If we do, we will post an amended version on this webpage. Please review this Privacy Policy periodically. Your continued use of the Sites and Services after any such amendment signifies your acceptance thereof.


The Detox and Treatment Helpline does not collect and track any Personally Identifiable information on the site. We may, however, collect this information via our hotline when you speak to our live agent.


How We Use Cookies

Like many other companies, we use cookies and other tracking technologies (such as pixels and web beacons) (collectively, “Cookies”). “Cookies” are small files of information stored by your web browser software on your computer hard drive, mobile, or other devices (e.g., smartphones or tablets).

We use cookies to:

  • Estimate audience size and usage patterns;

  • Understand and save your preferences for future visits, allowing us to customize the Sites and Services to your individual needs;

  • Advertise new content and services that relate to your interests;

  • Keep track of advertisements and search engine results;

  • Compile aggregate data about site traffic and site interactions to resolve issues and offer better site experiences and tools in the future; and

  • Recognize when you return to the Sites and identify the originating source from which you came to the Sites.

We set some Cookies ourselves, and other entities set others. We use cookies set by other entities to provide us with useful information to help us improve our Site and Services, conduct advertising, and to analyze the effectiveness of advertising. For example, we use Cookies from Google, Facebook, and similar companies.

California law may consider advertising Cookies to be “sales” of personal information. Please see “Notice to California Residents” below for more information. By using the Site, you affirmatively authorize us to use cookies, including advertising Cookies.

How You Can Opt-Out of Cookies

Browser Settings

By changing your Internet browser settings to refuse all or some cookies, cookies can be blocked. If you block all cookies (including essential ones), you may not be able to access all or parts of the Sites.

You can learn more about cookies and how to manage Cookies by visiting


We use Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses cookies or other tracking technologies to help us analyze how users interact with the Sites and Services, compile reports on their activity, and provide related services to their activity and usage. The technologies used by Google may collect information such as your IP address, time of visit, whether you are a returning visitor, and any referring website. The technologies used by Google Analytics do not gather the information that personally identifies you. The information generated by Google Analytics will be transmitted to and stored by Google and will be subject to Google’s privacy policies. To learn more about Google’s partner services and how to opt out of tracking analytics by Google, click here.

“Do Not Track” Signals

Some internet browsers incorporate a “Do Not Track” feature that signals to websites you visit that you do not want to have your online activity tracked. Given that there is no uniform way that browsers communicate the “Do Not Track” signal, the Sites do not currently interpret, respond to or alter their practices when they receive “Do Not Track” signals.


Third-Party Links

The Sites may contain links that will let you leave the Sites and access another website. Linked websites are not under our control. Except as stated below, this Privacy Policy applies solely to Personally Identifiable Information acquired by us on the Sites. We accept no responsibility or liability for these other websites.


The Sites are not intended for children under 13 years of age. We do not knowingly collect, use, or disclose personal information from children under 13.


We are committed to ensuring this Privacy Policy is accessible to individuals with disabilities. If you wish to access this Privacy Policy in an alternative format, please contact us as described below.


To contact us for questions or concerns about our privacy policies or practices, please the number located at the header of our site.

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