Free · Confidential · Answered 24/7
Our helpline connects you with drug and alcohol detox and rehab programs that fit your situation and your insurance — often within 24 hours.
Who are you calling for?
You don't need to have it all figured out. Tell us what you're using and how you're feeling — we'll explain your options in plain language and help you find a safe place to detox.
Watching someone you love struggle is exhausting. We'll help you understand what treatment they need, how to talk to them, and what happens next.
What happens when you call
Many people put off calling because they don't know what to expect. Here's exactly what happens.
A caring advisor answers — day or night. The call takes about 10–15 minutes.
We look at your needs and confidentially check what your insurance covers. No insurance? We'll talk through other options.
We help you find a detox or rehab program that fits, and help arrange the next steps — often within 24 hours.
Cost & insurance
Many private insurance plans cover detox and rehab. We'll check your benefits for you — free and confidential — so there are no surprises.
We commonly work with plans such as:
Please note
No Medicare or Medicaid accepted. Have private insurance or want to ask about self-pay? Call us and we'll confidentially check your options.
Coverage depends on your plan. Insurance names are listed for information only and don't imply endorsement.
Treatment options
Not sure what kind of help you need? That's normal. Here are the main options — we'll help you work out which one fits.
Safely clear substances from your body with 24/7 medical care to manage withdrawal and keep you comfortable.
Live at a treatment center for focused care, therapy and support — usually 30, 60 or 90 days.
Get treatment during the day or evening while you keep living at home, working or caring for family.
FDA-approved medications such as buprenorphine (Suboxone) or naltrexone help reduce cravings and withdrawal.
Care for addiction together with anxiety, depression, trauma or other mental health conditions.
Individual and group therapy, family support and a plan to help you stay sober after treatment.
Your safety comes first
Stopping alcohol, benzodiazepines (like Xanax) or opioids suddenly can cause serious withdrawal — including seizures with alcohol and benzos. Medical detox lets doctors and nurses keep you safe and far more comfortable.
Fear of withdrawal is the #1 reason people keep using. You don't have to go through it alone.
Ask about safe detoxQuestions people ask
Yes. Calling is free, there's no obligation, and your conversation is private. We only share your information with a treatment provider when you ask us to.
It depends on the type of program and your insurance. Many private insurance plans cover a large part of detox and rehab. We'll check your benefits for free so you know what to expect before you commit.
We don't accept Medicare or Medicaid. If you're paying out of pocket, call us anyway — we'll explain self-pay rates and help you find low-cost programs in your area.
Often within 24 hours, depending on your needs, location and insurance. If you're ready today, tell us — we'll move as fast as we can.
If you can, have your insurance card, a list of any medications, and a rough idea of what substances are being used and how often. If you don't have these, call anyway.
Yes. Many of our callers are parents, partners and friends. We'll help you understand the options and how to talk to your loved one about getting help.
Your call is answered by an admissions advisor who helps you understand treatment options and connects you with treatment providers. Advisors are not medical professionals; for emergencies call 911.
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One phone call can change everything. Free, confidential, 24/7.
800-586-8085Call now — it's free